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Claims technology options. Insurers are concerned about the disruptions caused by emerging technologies, but also understand the value of the information they capture regarding a claim. (Photo: Shutterstock)

A recent report by Novarica addressed the adoption of emerging technologies in the insurance industry. Interestingly, adoption of these technologies does not appear to be happening equally across all functions of the insurance business. Most adoption is occurring within the underwriting and claims processes.

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