We live in a time of great uncertainty, from increased terroristactivity around the world to major weather-related catastrophes.Moreover, we live during a period of vast technological advancementwhere artificial intelligence (AI) can predict inclement weatherbefore it happens based on historical weather patterns, and dronesare taking to the skies to lend a hand in evaluating loss.
Technology is essentially helping to reshape the claimsworkflow.
This is apparent from the moment a claim is filed to theestimate and final decision. There is a new wave of technology andapps designed for insurers, and some created withthe intention of managing the claims workflow. Unfortunately,insurers have been slow to adapt to emerging technologies.
There is however, a growing number of insurtech startups likeLemonade, bringing new practices to the age-old business. This hasbeen mostly in the form of innovations like apps and solutions forinsurers to have in their toolkit. Many of these solutions are evenmutually beneficial, and have the potential to make the job ofadjusters easier — and reduce claims wait times forpolicyholders.
The biggest beneficiaries involved in the process,however, are adjusters.
Let's explore nine tech tools and apps, perfect for assisting claims adjusters in doing their jobmore effectively, efficiently and ultimately, speeding up theclaims process.
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