Underwriting insurance is tough enough; most agencies wouldprefer not to wade into the fog of IT, especially given just howobtuse the tech world has become.

For those insurance brokers making the shift from an in-housesolution to the cloud, getting the language right is Job One.Familiarizing yourself with some basic terminology won't turn youinto a tech expert, but it can provide a grounding in thefundamentals. That, in turn, can make agents and brokers wiser ITconsumers, and perhaps a more even savvier users.

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