Special Report

2020 Catastrophe Preparation and Recovery

June 1 marks the beginning of hurricane season, while the peak of tornado season is March through May. Wildfire season is traditionally during the summer months, but in some states the risk is yearlong. Preparation is key to providing a timely response in order to help policyholders begin the recovery process. In this Special Report we share information on how best to prepare for natural disasters and how to recover if one damages your property.


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Following a fire or flood, restoring a policyholder's contents can be cost effective and allow an insurer to provide an added level of service. (Photo: American Technologies)

In the aftermath of a fire, a flood or some other catastrophic event many homeowners are faced with the overwhelming task of filing a claim. Carriers must quickly assess the situation and take decisive action to help their policyholders get their lives back. For carriers, there is a need to balance great customer service with a cost-effective approach.

Complex claims involving smoke or water-damaged possessions can drag on, causing serious disruption for policyholders. Having detailed their losses, it can be a long wait while claims adjusters analyze the damage and determine precisely what can be salvaged and what needs to be replaced.

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