Instant Insights / The robots are coming!

At issue now is how the new wave of robots will alter risks in the world and what that means for the insurance industry.

Software robots: New members of the fraud investigation workforce

Insurers are turning to software robots to improve fraud investigations. What are the benefits?

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Fraudulent insurance claims — the hits just keep on coming, with more than 60% of insurers experiencing increases in such claims between 2013 and 2016, according to research released last year by the Coalition Against Insurance Fraud. In September 2017, the Insurance Information Institute pegged the cost of fraudulent property and casualty insurance claims at $34 billion annually.

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