As we come to the last quarter of another year in the insurancebusiness, before we start to evaluate year-to-date results andbegin to finalize our business plans for 2018 (you do havean annual business plan, don't you?), what are some of the majorobjectives other than revenue that you were determined to addressthis past year but never got around to?

I would bet that the subject of your agency producer contractwould be one of those sticky issues that you desperately wanted tofix but did not get around to. Perhaps you have an old contract, orno contract, or a different arrangement for different producers, orwhatever reason, that has become such an overwhelming and sensitiveissue that you just can't get your arms around how to do it.

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