As the U.S. Gulf Coast, Southeast, and Caribbean recover from the devastation caused by Hurricanes Harvey and Irma, the insurance industry is working overtime to help policyholders get their lives and businesses back on track.
In addition to providing assistance to those directly in the storms’ paths, insurers are helping those with travel insurance whose trips have been canceled or disrupted. Call volumes are high across the industry — with some more than doubling since the storms first started.
Some insurers are proactively contacting partners that sell their travel insurance and reaching out to consumers potentially impacted by Harvey and Irma to provide guidance on submitting claims. Policyholders, however, should not wait for insurers to contact them. Rather, they should be prepared to take a proactive approach and submit claims on their own.
Is my trip covered?
The main question on most people’s minds of course is, “Will my policy cover this event?” The good news is that for many, the answer is yes, as long as the travel insurance was purchased prior to the storm becoming a foreseeable event (in Irma’s case that was August 30). A hurricane would be a covered event.
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