Depending on which model is used, the damage estimates from Hurricane Harvey rangefrom $15 billion in insured losses to total property damageestimates of $75 billion for flood damage alone. Add in wind and storm surge, and the numbers increaseby another several billion dollars. Bottom line – Hurricane Harveycaused a significant amount of damage and insurers and modelers arestill trying to determine the full scope of the destruction.

Actual numbers will probably not be availablefor months, but some modelers are providing data that allows theirclients to begin planning how to assign their resources todifferent areas. Catastrophe (CAT) teams for multiple insurers havedescended on Houston and other parts of Texas to servicepolicyholders, and many had teams in place before Harvey even madelandfall.

Chubb has CAT teams on the ground in Rockport, CorpusChristi and Houston, where they are seeing a wide range of bothcommercial and residential claims says Chubb’s Bill Turnbull, SVP,North America Property Claims. The company uses a three-prongedcatastrophe approach that includes service centers staffed withknowledgeable professionals 24x7, claims adjusters who are on theground in the impacted areas so they can meet with policyholders attheir properties, and drone technology to assist professionals intheir risk and loss assessments.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]