CSAA Insurance Group CEO Paula Downey hasworked within the insurance industry long enough to know when thetide is changing.

"Twenty years ago, the diversity conversation focused much moreon race, ethnicity and sexual orientation. We are now seeing thefocus shift to one of belonging and inclusion," said Downey.

Bolster success

Executive leadership, often examined through a company's CEO,typically showcases how a company operates. As America's workplaceconstantly evolves, the customer remains the center of focus. CEOslooking to bolster their company's success and improve theworkplace understand that diversity can do just that. After hearingabout the CEO Action initiative, "I knew it made sense to join,"said Downey.

The CEO Action for Diversity & Inclusion is the largestCEO-driven business commitment to advance diversity and inclusionwithin the workplace. With more than 250 CEOs signing up, "thiscommitment is driven by a realization that addressing diversity andinclusion is not a competitive issue, but a societal issue."

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Denny Jacob

Denny Jacob is an associate editor for NU PropertyCasualty360. Contact him at [email protected].