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If injured workers’ rehabilitation is not addressed from the inception of the claim, they can travel down catastrophic paths leaving them unnecessarily stuck in a detrimental and expensive “vortex of failure.” (Photo: Shutterstock)

Those of us who have years of experience working with catastrophically injured claimants see the disturbing pattern time and time again: The claimant presents to the emergency room with the initial injury and subsequently travels through a fragmented healthcare delivery system that all too often stops woefully short of meeting the claimant’s long-term needs. While naturally there is significant focus on early intervention strategies and medically managing the workers’ compensation aspects of a new CAT claim during the early life-saving and acute phase of the injury, there is dangerously little attention and effort devoted to the coordination of long-term management of these high-risk for failure claimants.

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