Change doesn't always come easy for a 124-year-old insurance company. Nor does it come easy for the most traditionally conservative and insulated department within that company: the legal department.
Liberty Mutual's legal department is nonetheless engaged in a technology initiative to modernize its operations — an effort that will require leveraging data, updating in-house software, and a decisive shift in workplace culture.
This ongoing effort is aimed at making the department more cost-effective and efficient. It also is an opportunity to streamline one of the company's core business offerings.
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