Developing an exemplary workers' compensation program andherding cats have a few things in common.
Actually, they have a lot in common.
The department tasked with doing this is responsible for, amongmany other things: developing and instituting safety protocols for all employeesand then ensuring those best practices are clearly communicated tothe troops; working with one's TPA to ensure the timely handling ofclaims when they do arise; the development and execution ofreturn-to-work programs; and the management ofbudgets and personnel with which to accomplish all this.
Well-being of your workforce
The essential ingredient, however, in developing a trulyeffective workers' comp program — the elusive element I've noticedis always present — is this: a sincere sense of responsibility forthe well-being of your workforce. No matter how long that journeywill take at your organization, it has to begin with that firststep.
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