Question: I have a VA policyholder. I don't have the exact policy form yet but it is an HO 03 policy with Travelers.

A hail storm damaged the risk in June 2016. The policyholders subsequently sold the house in July 2016. After the new owners closed and moved into the property, they were advised of hail damage to the cedar shake roof by a contractor.

The new owners contacted the policyholders through their realtor and the policyholders — who now no longer owned the house — agreed to file a claim for the damage.

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