As technology related to artificial intelligence, naturallanguage processing, smart home tech and more evolve, businessapplications are emerging that can have a transformativeeffect.
From an insurance industry perspective, some of the mostexciting developments are those that are changing the way insurersinteract with their customers.
Traditionally, insurers don't engage with their customers. Theyprovide a critical safety net, but customers don't think about ituntil they need it.
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