Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Some CRM vendors, depending on the user fees contracted, can be over $100 per month per user — some more popular CRM systems charge up to $300 per user per month. (Photo: Bigstock)

In this final article in his three-part series on CRM, John Sarich discusses the costs of implementing a CRM system, some possible alternative approaches, and the payoff. 

We started the first article with the thought that the flexibility of CRM comes with a cost that most insurance buyers don’t fully understand. Some insurance carriers still hold a bias toward building their own system. Perhaps it’s because they are currently managing agents using a variety of systems and applications, so they have an idea of what they can build. Typically a carrier’s IT department will send out numerous RFIs and RFPs, and from those responses someone will say, “We can build that!”

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

The British Legal Awards 2021Event

Celebrating achievement, excellence, and innovation in the legal profession in the UK.

Get More Information


Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.