The traditional insurance business model, which has beenresilient for over 350 years, is now being challenged bytechnological and behavioral change.

In the not-so-distant future, driverless vehicles may diminishor eliminate road accidents and injuries. Connected homes couldsignificantly reduce residential hazards. The sharing economy willlikely offer peer to peer coverage.

It follows that the type of consumer served by traditionalinsurance companies is rapidly ceasing to exist. Today's moderncustomers are connected and social. They are fast to switch betweenproviders, and expect instant reward and feedback.

Continue Reading for Free

Register and gain access to:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.