Duck Creek Technologies and GEICO on Tuesday publicly announced their new partnership, a move the insurer said will improve its online customer experience while streamlining policy administration, and that Duck Creek acknowledged as a major business achievement.

GEICO will utilize new functionality available through Duck Creek Technologies' policy and billing software. The carrier is transitioning its personal lines of business to the modern platform and infrastructure, which will include both Duck Creek Policy and Duck Creek Billing.

The software is being deployed in stages, beginning with the policy software that supports GEICO's umbrella product now in production. The carrier's personal auto and motorcycle lines are expected to transition to the new policy and billing system later this year.

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].