Approximately 30 insurance professionals, suppliers, contractors and other vendors gathered in Chicago earlier this month to begin a dialogue that will explore how the property insurance restoration industry can find common solutions to frequent friction points.

The Property Insurance & Restoration Conference provided an opportunity for an open dialogue among the attendees and a chance to exchange ideas, share challenges and find creative solutions.

The meeting began with a discussion of the group's shared mission and vision statements, followed by two presentations that highlighted concerns from the contractor and insurer perspectives. While the participants agreed that they may not always be able to find a resolution to their differences, there are benefits to creating an awareness of the issues and why companies operate in a certain way.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]