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Jurors considered a family's pain and suffering in determining their award. (Photo: Thinkstock)

Theresa Lesniak was driving her car in a residential area on Marco Island in Florida, on Nov. 30, 2013, when a Nissan Maxima driven by Peter Ferreira slammed into her driver’s side door.

Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at pharman@alm.com

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