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Staff education is critical to financial institutions’ cybersecurity efforts, as the most common way hackers break into a network is to steal valid login credentials, according to Nick Roberts, technical research and marketing manager for DefenseStorm, and 93% of phishing emails include ransomware.

The bulk of attacks come from hackers in China, Russia, North Korea and Ukraine, Roberts said on a webinar on Tuesday. The most common type of attacks include phishing, “a major source of consternation and difficulty” for firms, Roberts said, and malware, which is “still another popular attack sector.”

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