Changing customer needs, such as car-sharing, and vehicle safety improvements are expected to drive down premiums. (Photo: iStock)

The new mobility ecosystem’s affect on the insurance industry will be wide-ranging and complex, touching nearly every part of the insurers’ businesses, says a new report from Deloitte Consulting LLP, “Insuring the future of mobility: The insurance industry’s role in the evolving transportation ecosystem.”

Published May 13, the report predicts that the evolution of customers and products will transform the current passenger automobile insurance industry, providing new opportunities while simultaneously eliminating some traditional ones.

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