The world of insurance claim management is as large as the world itself. When a service is required, it can be for nearly anything, anytime, anywhere on the planet. Program requests can range from large, complex losses, to lower severity, less complex claims, to catastrophe services, managed and direct repair and even investigative services. It's a big world out there, and it helps to have a company of proportionate size and experience to be able to partner with.

Crawford & Company® is one of the world's largest providers of claims management solutions to the risk management and insurance industry and to self-insured entities. As such, they offer cost-effective resources and programs that cover the entire spectrum of losses from first notice through payment and repair. With a global reach, specialized expertise and 75 years of experience in the industry, Crawford® offers best-in-class practices and procedures to meet the specific needs of clients — anytime, anywhere.

Crawford's 360-degree approach encompasses a broad range of services and solutions working as a trusted partner to get claims into the right hands with the right expertise. Whether a client utilizes one service, or a combination of services, Crawford provides them with the Total Property Solution.

A full range of solutions

For large complex claims, Crawford's Global Technical Services® (GTS™) provides a definitive offering for major incident claims handling, organized around key industry segments, focusing experience and expertise on the specifics of those particular businesses. Industry groups include agriculture and food, aviation, building and construction, cyber risk, engineering, marine and transportation, media and entertainment, mining, power and energy, retail, technology and communication.

Crawford's Premier Property Services provides distinction and experience for the handling of mid-size to large commercial losses, including builders' risk, multi-family and construction defect, as well as larger loss and complexity claims for personal lines. The Premier Property Adjuster Team is a group of select adjusters with advanced specialty training, heightened credentialing requirements and a distinctive skill set best suited for mid-frequency and mid-complexity claims.

For high-frequency claims, Crawford's U.S Property & Casualty field operations team is “always on,” providing broad coverage and feet on the ground wherever and whenever needed, standing ready to address residential and commercial claims. The team is able to coordinate losses from desk-to-field, with management of experts, attorneys and vendor partners.

Crawford's Contractor Connection® is the largest independently managed network of contractors servicing the insurance industry, offers the expertise needed for residential and commercial claims of any size. Their network of more than 5,000 general and specialty contractors operate in the U.S. and Canada, and are rigorously vetted to ensure a high level of service.

The Crawford Catastrophe Services team operates nimbly as a CAT-only company with the resources of a global leader in the industry and the flexibility to handle small and large catastrophe events. They are the largest, most experienced and credentialed catastrophe field force in the industry with more than 40 years of experience.

Additional services found in Crawford's Total Property Solution

Forensic Accounting Services (CFAS) — Offers experienced accountants and CPAs to handle all of their clients' claims-related forensic accounting needs.
Contents Services — Provides accurate pricing of consumer goods when a claim involves property contents.
Desk Adjusting — Offers third-party administration, trust fund management and data management.
Contractor Referral Program — For contractor-agreed repairs through Contractor Connection at no additional cost when using Crawford's property services for property estimating.

With all of these services, combined with a global reach and decades of experience, Crawford & Company's Total Property Solution has got you covered.

John Harley is the senior copywriter for Crawford & Company's global marketing department and can be reached at john.harley@us.crawco.com

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