Filing a claim after a flood may become a hassle for policyholders and can delay claim settlement if it’s not clear what’s covered by a standard Flood insurance policy, as well as the exclusions and limitations.

What homeowners do in the first 24 hours after a storm is also crucial to a smooth and satisfactory claims process.

Aon National Flood Services Vice President of Claims Terry Black and Director of Claims Examination Duane Paulson agree that insurance agents can help their clients achieve a fast and smooth claims process by following the following simple steps.

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Trudy Knockless

Trudy Knockless is a reporter on ALM Media's Business of Law desk.  She has a background serving legal and insurance publications. Contact her at [email protected] or on LinkedIn at Trudy Knockless. 

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