X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Clients expect to be able to find the information they need when they need it. For the insurance industry, that means opening up access to a wide range of channels. It also means delivering a high level of service across all of them. As a first response, millennials and Gen X customers go online to research products. They find self-service portals more attractive than traditional call center help lines or in-person meetings with agents.

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2019 ALM Media Properties, LLC. All Rights Reserved.