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UniGroup has selected Accenture Duck Creek software from Accenture to manage its core claims operations. The new software will enable its customers, agents and employees to submit, process and administer cargo loss claims from first notice of loss to resolution via an online system. Once the software is implemented, it will help UniGroup improve efficiencies and reduce claim-handling cycle time with streamlined and automated processes. The company will utilize Accenture Duck Creek Claims to support claims functions within its businesses, including residential carriers United Van Lines and Mayflower Transit; logistics company UniGroup Logistics and international relocation provider UniGroup Relocation. Accenture Duck Creek Claims is included in the suite that also incorporates billing, policy and rating software. The configurable software is designed to work independently or as a combined approach to manage all aspects of the property & casualty insurance lifecycle. The software can be deployed through an on-premise implementation or via Duck Creek On-Demand, a Software as a Service model.

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