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Stacy Brown began working as an insurance agent for National Penn in 2002. In 2008, her department underwent a reorganization resulting in a change to her responsibilities (but not her compensation) and a move from a private to a shared office. Upset by those changes, Brown met with her manager, Maryanne Broemal, to ask why she was being moved without advance notice and to complain that the reorganization “was unfair.” At that meeting, Brown alleged, Broemal told her that National Penn believed its larger clients—who were shifted to a different group within Brown’s department as part of the reorganization—would prefer to deal with a male agent. Broemal denied making that statement.

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