While most of the dialog around mobility in the financial services has focused on the customer experience, leading insurance firms are exploring the benefits of mobilizing their producers.
And it's no wonder. Current producers are already carrying smartphones and tablets in unprecedented numbers—whether they're using them for work or not. Plus, your next generation of representatives spent most of their educational career on mobile devices and they expect to bring their collaborative experiences with them.
[Related: 3 ways agents use tech to succeed]
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