Lost data is expensive. According to Pymts, reporting on a recent Ponemon report, the cost of a "compromised record" rose 6% from $145 to $154 last year. In isolation this isn't much, but Ponemon found that on average the total cost of an average data breach is now $3.8 million. While hackers, malware infections and even hardware failures account for some of this data loss, the biggest risk for organizations comes from within: Employees. In most cases this isn't malicious; staffs simply don't know where they're making mistakes. Here are four key questions — and answers — to help empower your employees.

How is it shared?

The biggest risk to sensitive files is improper sharing. According to Computer Weekly, six in 10 employees said they had "often or frequently accidentally forwarded files to individuals not authorized to see them." E-mail is the most likely culprit, although users also leverage public-file sharing services and social sites to quickly disseminate data and help enable collaboration.

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