Insurance adjusters are often faced with a large loss caused bywater leakage from plumbing systems. Investigating the cause is anintegral part of the claims adjustment process since it bears oninsurance coverage as well as potential subrogation. The first stepis finding the source and determining the nature of the leak. Wasthis a result of some manipulation of valves, either intentional orunintentional, or perhaps a failure of the pipe system?
Photographing the leakage source and documenting thecircumstances of the leakage is helpful for those performing a moredetailed analysis of the problem. The following case study servesto illustrate a water leakage loss as a result of a failedpipe.
Figure 1 shows a water valve that became detached from a 2.5inch pipe, causing flooding of lower floors of a high-rise buildingand a multi-million dollar loss. The pipe failed in the threadedsection as shown in Figure 2 (arrow).
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