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Having a disaster affect a home is one of the worst things that can happen to a family. All at once, their basic needs become priorities—food, shelter and clothing. From CRDN’s perspective, as long as everyone comes out uninjured, then it may be the luckiest day of their lives—because everything else can be replaced—or restored. This is where CRDN comes into their story.

One of the first questions racing through the mind of an insured who has just suffered a loss typically is, “Where am I going to sleep tonight?” What isn’t immediately top of mind is what they are going to wear tomorrow. Or the next day. Or next week. CRDN thoroughly understands this position and has developed a systematic process and approach to customer service that provides multiple benefits to all those involved with the loss.

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