Technology-loving drivers want to be able to use their devices on the road, and how well they work in the car affects how the owners view their vehicle’s dependability.

A new study from J.D. Power found that Bluetooth connectivity and issues with voice recognition were the two most common problems drivers reported after three years of vehicle ownership. Their perceptions of how well their technology syncs with the vehicle had a definite impact on whether or not they would purchase the same brand the next time they went automobile shopping.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?

Dig Deeper



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2023 ALM Global, LLC. All Rights Reserved.