Most people view an auto accident as a major headache that will cost them time and money. And while accidents are inconvenient, a new survey from the Property Casualty Insurers Association of America (PCI) finds that the majority of customers are “very satisfied with the automobile insurance claims process.”

A survey of 1,000 likely voters nationwide asked people their thoughts about the auto body repair process following an accident. Nearly 73% of the voters surveyed had filed an insurance claim for a vehicle accident. More than half of the respondents, 55.8%, said they were either very or extremely satisfied with how their claims were handled, and 33.4% said they were somewhat satisfied with the claims process. This confirms the findings of a J.D. Power customer satisfaction survey released last fall, which found that overall customer satisfaction with the claims process had consistently improved over the last five years, rising from 842 (on a 1,000-point scale) in 2010 to 857 in 2014.

The voters were also asked about the number of options their insurance company provides when it comes to choosing an auto body shop for repairs. The majority, 69%, said the number of options were just right, while only 13.6% felt there were too few choices.