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Unhappy with your overall insurance coverage? So are many consumers, according to a new report by the American Customer Satisfaction Index (ACSI), released on Nov. 18.

P&C ACSI ScoresThe ACSI Finance and Insurance Report 2014 covers customer satisfaction with banks, health insurance, property and casualty insurance, life insurance, credit unions and online brokerages.

Satisfaction scores for both P&C and life insurance slipped this year. P&C dropped by 2.5% to 79, while life insurance dropped 3.6% to 80. Customer satisfaction with their auto insurance rated a score of 78, but homeowners only rated a 72. The most satisfied customers are those with multiple policies from the same insurer, the report notes, with a score of 80.

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