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Savvy business owners are always on the lookout for new business opportunities. As client service professionals running insurance agencies or law firms, we are no different. Discovering ways to generate additional revenue, through new or existing clients, is an important part of what we do. Nobody likes to turn away business. We have to be profitable to survive, and reducing costs can only increase profits to a certain extent. But when it comes to avoiding E&O claims, the most effective strategy is to avoid certain clients altogether. 

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