Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Savvy business owners are always on the lookout for new business opportunities. As client service professionals running insurance agencies or law firms, we are no different. Discovering ways to generate additional revenue, through new or existing clients, is an important part of what we do. Nobody likes to turn away business. We have to be profitable to survive, and reducing costs can only increase profits to a certain extent. But when it comes to avoiding E&O claims, the most effective strategy is to avoid certain clients altogether. 

Whether he is called a “problem client” or a “dangerous client,” he can take many forms and likes to invade all professional services industries. It doesn’t matter to him if you are an insurance broker, lawyer, property manager, or hair stylist. If allowed, he will find a way to dominate your time, give you countless headaches, and provide relatively little income when compared to the hassle of dealing with him. He will also be the first one to sue you when – not if — something goes wrong or is not to his satisfaction. 

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

Dig Deeper



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.