Applied Systems announced the release of Applied CSR24 2014, the latest version of its leading online client self-service software, to U.S. U.K. and Canadian independent insurance agencies and brokerages.
Introduced at Applied Net 2014, the largest independent agency and brokerage technology conference, the software serves to expand global capabilities, including multi-currency and multilingual support. Applied CSR24 2014 also aids agencies and brokerages by bolstering multichannel servicing capabilities with features including online claims processing, meeting the customer demand for immediate online access to their policy information and customer service.
"The demand for multichannel engagement from today's insurance consumer is requiring insurance agencies and brokerages to augment their traditional client service through innovative online and mobile channels," said Michael Howe, senior vice president of Product Management, Applied Systems. "Applied CSR24 2014 provides insureds with immediate access to claims information online, enabling agencies and brokerages to remain competitive by meeting this emerging customer need."
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