I'm not the first, and will certainly not be the last, to point out an obvious truth—the future of the insurance industry looks a little bleak—and that's putting it nicely.
Our industry as a whole is aging, and insurance does not attract the same level of highly qualified new professionals it once did. What's more, technology and consumer demands are fundamentally changing the way people buy and experience insurance.
These trends are real, and if the retail insurance industry wishes to survive, it must accept and adapt to these changes.
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