Nahua Maunakea, director of global risk management for IHS Inc. and president of RIMS' Rocky Mountain Chapter, recalls an interesting exchange upon first moving to Colorado from his native Hawaii.
It involves shopping for a snow shovel. In February.
"I go to Home Depot, and ask where I can find a snow shovel. The guy starts asking me, 'are you shoveling it, or are you pushing it? Is it wet heavy snow, or dry fluffy snow? What kind of surface? Is it brushed, or textured? Do you need an ergonomic handle, or a straight handle?'
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