Few insurers have the abilities to meet demand and attract support staff for specialized needs, and as such are turning to external partners for infrastructure and commodity tasks, according a recent Novarica report.
The report, "Insurance IT Outsourcing Update," is based on a survey of 95 insurer CIO members of the Novarica Insurance Technology Research Council.
Twenty-seven percent of the CIOs are planning to increase outsourcing this year in the areas of application development and maintenance (ADM), 34% on specialized skills–including analytics and mobile develpment–and 36% on infrastructure.
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