The insurance-technology space has seen newer ways to analyze data, interact with consumers and store information, but while CIOs in a recent survey indicated mobile capabilities are proving their worth, few responses related to other much-hyped areas such as social media, big data or cloud.
A recent Novarica survey asked 73 insurer CIOs and other senior IT executives, "What is the best, most effective or coolest thing you've done in the past 12 months as a CIO?" Novarica says 39% of the respondents said new technologies, 31% said execution and 30% said improving practices.
Regarding new technologies, Novarica called out the benefits of mobile, noting, "While some developments' benefits have yet to be measured, new mobile capabilities are garnering excellent feedback from throughout the value chain."
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