Editor's note: Steve Wiser is CEO of Specialized Business Software

The Industrial Revolution marked a technological and economical turning point for manual labor, which made history by forever changing the way business processes and methods were implemented. Machinery reduced the risk of human error and ushered in a new, more efficient era. In the same way, new technology driven by automated software processes has enabled successful insurance providers to do more with less. Here are five key reasons progressive insurers turn to automation technology:

Self-Service

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