Improved electronic interface between agents and carriers is enjoying wider agency acceptance and growth, according to a survey conducted by the Real Time/Download campaign. The survey, conducted earlier this year, received nearly 2,200 responses from agency and brokerage professionals in all 50 states and Canada.
Adoption of real-time rating tools within agencies and brokerages has increased considerably since a similar survey conducted in fall 2011 as the campaign reported a 32 percent increase in the last 18 months.
"We're encouraged to see increased use of these tools," says Stu Durland, campaign co-chair and vice president and co-owner of Seely & Durland Insurance in Warwick, N.Y. "With strong competition on many fronts, it's important that independent agents and brokers have—and use—tools that can help them remain strong."
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