Agile insurers are transforming the industry with prioritized initiatives to streamline entire business processes and improve the customer experience, directly increasing their top line.
For instance, insurers implementing robust eSignature platforms are seeing efficiencies that directly impact revenue growth and customer retention within the first year. One auto insurer saw a more than 15 percent increase in sales and a five percent increase in customer retention within one year of implementing eSignatures to transact their policies.
Such immediate results demonstrate the necessity for CIOs to be aware of prioritized initiatives among top P&C insurers. Traditionally, top P&C insurer State Farm is especially popular in small towns. Now?
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