Xuber, the insurance software business of Xchanging, has become the first company to achieve Aia Software's new “ITP for” status, which is Aia's highest channel accreditation, as it extends its channel partnership with the customer communications software specialist.

Xuber is Aia's largest independent software vendor outside of the Netherlands. The extension will prolong the 21-year partnership between Aia and Xuber, which has already enabled both companies to offer innovative solutions to a number of international projects and customers, including companies such as Axa Corporate Solutions and XL Group.

ITP (Intelligent Text Processing), Aia Software's customer communications management solution, offers a platform to create, manage, and distribute all written outgoing communications.

“Our partnership with Aia has allowed us to upgrade and modernize our software and helps support the solutions we offer clients,” says Rob Locke, head of product support at Xuber. “Insurance is a 24/7 global industry and products such as ITP Interactive have allowed us to deliver reliable, end-to-end insurance software solutions to meet the needs of customers around the globe.”

ITP for Xuber includes a comprehensive range of ITP products, including ITP Interactive, Aia's software solution for the production of all customer communication, forms, and documentation that need user input. It offers broad, interactive document creation and document management functions, enabling Xuber to tailor the best document solution to fit customers' needs and expectations. For example, Xuber Claims allows users to create claims correspondence more efficiently than ever, giving them a streamlined process without removing flexibility.

“We feel very positive about the constructive and successful relationship between Xuber and us,” says Leon Pillich, director at Aia Software. “It speaks volumes that they are renewing and extending their agreement with us on behalf of their customers.”

Special Reports /

Xuber Extends Customer Communication Partnership with Aia

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