People & Places

Scott Kneeland was promoted to the role of acting general counsel for Big “I.” Kneeland has served as senior counsel for the company for the past four years. 

Canopy Claims Management LLC announced the appointment of Paul J. Posey, Jr. as CEO. Mr. Posey previously served as chief operating officer of Sedgwick Claims Management Services Inc. and will lead Canopy Claims Management in its plan for rapid growth.

Viesha Treadwell joined Hub International Services as senior vice president of their San Francisco commercial division. She will be responsible for business development and sales.


New Programs

The Hanover Insurance Group Inc. announced the expansion of its healthcare industry solutions to help agents capitalize on the growing market as baby boomers begin to age and life expectancy increases. Hanover Healthcare’s increased capabilities allow for solutions in the areas of allied healthcare centers, home healthcare and medical equipment.  An experienced team has been assembled to create a value-add experience for agents and customers.



Reagan Consulting launched its quarterly survey, Organic Growth and Profitability. The survey serves as an indicator of growth and profitability results for privately held insurance agents and brokers. There is no cost to participate in the survey, and each participating agency receives a customized, confidential report of its financial performance compared to other participants. For information about participating in the OGP survey, contact Michelle Appelbaum.

A study by The National Alliance Research Academy revealed that insurance agency owners identified account retention as the most critical factor affecting the ongoing value of agencies. Agency owners were surveyed to determine the most critical factors affecting agency values. The complete results can be explained in the study, entitled Critical Factors Affecting Agency Value.

William T. Hold Seminars, previously available only to Certified Insurance Service Representatives are now open to all who wish to expand their productivity in niche markets. Programs are taught by experts both in the classroom and online. Programs in various specializations are offered, and CISR and CSRM designees can combine two four-hour online Hold Seminar topics to fulfill their annual update requirement.