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In claims management, preventive measures are still the best way to control costs. However, claims are going to occur, so having the right plan in place to manage them becomes critical. 

A client’s claims-management functions can have significant impact on how insurers view the risk during the underwriting process. For property, liability and auto claims, claims-management practices can result in higher or lower premiums—and for workers’ compensation, they can result in higher or lower modifications as well as increases or decreases in the application of scheduled credits.

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