Novarica, a research and advisory firm, released three new executive briefs on best practices for insurer IT and business leaders. Two of the briefs, "Avoiding the Pitfalls of Over-Customizing: A Checklist for Policy Administration Projects," and "Best Practices in Insurance Software Negotiations," are guides that help CIOs develop best practices in areas that are of increasing importance to IT teams.

A third brief, "Maximizing the Strategic Value of IT: Nine Key Points for Insurance Business Leaders," is designed to help business executives maximize their investments in IT by aligning their operations, tactical, and strategic plans with the realities of operating an information business in the early 21st century.

"PAS projects and new software purchases continue to be big areas of investment for insurer CIOs, and these reports are aimed at guiding IT teams through projects that are both increasingly common and increasingly complex," says Matthew Josefowicz, managing director at Novarica and author of "Maximizing the Strategic Value of IT." "Additionally, business leaders have more work to do with IT to reach the full potential of organizational transformation."

In the "Avoiding the Pitfalls of Over-Customizing" briefing, co-authors Rob McIsaac, principal, and Sarah Bogan, associate principal, provide a checklist to help CIOs frame modern PAS implementation projects as a development of new, improved business processes, rather than an adaptation of a new system to the current state..

"Best Practices in Insurance Software Negotiations," authored by principal Karlyn Carnahan, walks CIOs through the process of negotiating software services and contracts, including considerations such as license price, fees, and implementation..

The final brief, lead authored by managing director Matthew Josefowicz, was developed in response to CIO client requests to help C-level business peers understand best practices in leveraging IT. The brief outlines nine steps executives can take to increase the effectiveness of their business/IT partnership to run, grow and transform the organization more effectively.

Special Reports /

New Novarica Briefings Outline Best Practices for IT

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