Bright Grey, a member of The Royal London Insurance Group, has renewed its Sapiens ALIS maintenance and services contract for five years, with a contract valued at up to $3.3 million. By leveraging the Sapiens ALIS policy administration system, Bright Grey has been able to launch new products into the IFA community to meet the continuous demands for new product offerings and product features.

Arbella Insurance announced the successful deployment of Zeacom Communications Center software. Among the benefits achieved are reduced abandonment rate, improved service levels, and increased agent productivity. Zeacom provides agents with business intelligence in real-time, measure performance, and ensures that each customer is routed to the appropriate agent.

WARTA S.A. Insurance and Reinsurance Company, Poland's second largest non-life insurance company, and Guidewire Software, Inc., a provider of flexible core systems to non-life insurers, announces that Warta has selected Guidewire ClaimCenter as its new claims management system. ClaimCenter will help Warta develop claims services for its customers and refine the company's claims handling processes. Sollers Consulting, a Guidewire PartnerConnect alliance program member, will join Guidewire and Warta on the implementation.