It's no secret that Workers' Compensation is a challenging line of business, to say the least—carrying an annual industry combined ratio well into unprofitable territory (117.2 in 2011— the highest in the last decade and the highest among all major insurance lines).
As the overall insurance market hardens, Workers' Comp is among the lines consistently seeing the largest rate increases. But for years, this line has been severely underpriced—and so the industry is far from digging itself out of that hole, despite the recent rate hikes. Nevertheless, Workers' Comp premiums for private carriers and state funds increased to $35.67 billion in 
2011—a 13.3 percent jump from 2010 and the first increase since 2006, according to SNL Financial.
PC360-NU turned to experts in the field to find out what the insurance industry is doing to improve results for a line with so many complexities and ever-evolving cost drivers, from an aging workforce to narcotics abuse to outright fraud.
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