The challenges involved with operating a small insurance company may pale against those of giant, tier-one insurers—unless, of course, you have to operate one of those small insurers with a staff of a dozen employees and confidence in the business partners you selected are up to the challenge.
The Barnstable is a small, niche personal property insurer located on Cape Cod, Massachusetts. The carrier writes only Cape Cod property and has approximately 17,000 policyholders. The carrier offers its product through an independent agent force that numbers 21 agencies.
“Our goal as a business is to be a high value service provider to our stakeholders,” says John DeMello, president and CEO of The Barnstable. By stakeholders, he means both the agents and the policyholders.
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