One of the things technology observers find so amazing is how quickly ideas can spread into implementation. But even as seasoned a spectator as Novarica's Matt Josefowicz is impressed with how quickly insurers are adopting mobile technology.
Novarica conducted a study on mobility in 2010 and usage was limited mainly to senior executives and claims adjusters who would use their smartphones for email and calendar notices, according to Josefowicz, partner and managing director of Novarica.
This week, the consultancy issued two new reports—one on current trends and expectations for mobile beyond personal lines and the other on bring-your-own-device (BYOD) usage for U.S. insurers.
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